Oct 10, 2010

Smartbro error=1033

Its been almost a month now since i started calling the smartbro tech and until now they can't do anything to fix our connection problem. I even gone it wireless center but still no luck. SMART CUSTOMER SERVICE IS THE WORST!

I tried to call again this morning because I just want to know the "error=1033" that has been showing up in my browser whenever I try to open it. I've checked security settings and my ip and I know its a good IP. Tried rebooting the pc and shareit but it doesn't work. Thought asking the agent about the error is a good idea. However, I spent several minutes again on the phone just to get an answer for this error=1033. I was so frustrated that I had to ask for a supervisor but instead of the supervisor to me during the call, I was asked to wait for they're call. WTH!!! Is this how you deal with your customers?

I don't trust them anymore because I was already dealing with
their broken commitments for many weeks now.

Anyway after spending more or less 20 minutes on the phone I finally
got the answer, "error=1033" indicates that there is an ongoing
maintenace. I am not sure if this is just on a base station or
nationwide. The weird thing is, I can do ping without any lost.
I am not sure not if what they said is true or just reasoned out. AGAIN! For all the people reading this. I DO NOT RECOMMEND SMARTBRO!

**thanks for the connection problem I got time to create such
post again. too bad need to wait to put it online.

Oct 4, 2010

Cosplay Mania SMX

Finally, I was able to attend the Cosplay Mania which was held in SMX. It was a two day event of fun and exitement. Most of cosplayers joined this event to show off their fantastic costumes and attitude. Some of the characters were unfamiliar but most of them were on my expected list. :) Here are some pictures.. ENJOY!!















Oct 3, 2010

SmartBro Share it SUCKS!

I just to share my experience with smartbro.. I've been encountering problem since we change our service from canopy to share it.. from slow to intermittent connection but we managed to find resolution for this.. But lately, this problem became a pain in the *** up to the point that we need to get in touch to the customer support. I really thought this was a great idea cause they will be able to determine the cause of the issue. Unfortunately, I spent several minutes on the phone with a CSR and ended the call with unsolved issue. This became a routine for me (calling them every night just to follow up my report) for the past half month. I've talked to several agent and supervisors as well but every call I made just ended up with a very disappointing feeling.

Here are some problems with their service.
1. Base station bandwidth.. They don't upgrade the this but keep on adding customers.
2. They don't send out tech to check the customer's premise. They keep on saying they will check it on the base station and if its ok it could be on the network so they need to escalate the concern to the network support group and they will tell you to observe the connection within 24 hrs again and again and again..
3. They don't know how to commit. Even the supervisors ( Walter and Phil) I spoke to told me that they will give us update regarding our issue.However, they did not..


These are my personal experiences with the service that's why I DO NOT RECOMMEND SMARTBRO This is the worst service that we had and now we're ready to drop this service. BTW, the lock on period of the service is 24 months. And there is an early termination fee if you decided to stop the service. So if you really want to apply, think twice. YOU HAVE BEEN WARNED!!

May 11, 2010

Election 2010

TPOS n an Liqour Ban and its been a week n ata since Last post ko.. Anyways, for the 2nd time around bumoto uLt aQ.. D q matandaan un 1st pro bumoto aq  xMpre, dhiL responsibility to biLang iSang Pilipino sKa gs2 kong voter's Id, sadly after few years wLa pRn.. aLam nio b my hinangaan aq nun  election.. Isang volunteer n may cerebral palsy, actually this man reminds me of JOSH Blue of Last Comic Standing,(kng d nio xa kiLaLa hNapin nio kY paReng YOUTUBE..) 2mulong xa s mga botante in a way n xa an nGaaYuz ng piLa sKa ngguide s mGa tao kNg san ppnTa.. sYng waLa aq daLa camera o cellphone man Lng pRa maipost ko mGa piX d2.. nUn uNa mejo wierd Lng ung feeling n mkkita ng gnun n ngaassist s mga tao.. Saludo dn aq s knya dHiL kHit mata2Lim aNg mGa maTa n nkatingin s knya d xa nawa2lan ng loob at 2loy prn xa pgi2ng volunteer.. Anyways, 2Loy pRn an biLangan at infairness mabilis an tLga an pRocess nAun, sNa Lng wLang daYaan n mngYari kHit my mGa bLita n my iLang n na nagtangkang guLuhin an eLection.. SNA my mangyari mganda s pgboto nten naun.. sNa mAtiNo at my ka2yahang maLead an su2nod n pResidenTe..sNa mGing maunLad an piLipiNas gYa ng iBang bNsa.. SNA n Lng Sna..

May 2, 2010

Liqour Ban

OYEAH! Ayon Comelec Resolution 8730, ipinagbabawal ang pagbebenta, pagbigay, paginom, pagbili o pagda2la ng alak kahit saang lugar ng bansa sa May 9 - May 10 2010. Bad trip to s mGa ngba2Lak mgOuting at iCelebrate an Holiday LaLu s mGa toMador at sUnog Baga. Actually, pde nmn kau uminom ng alak s May 9-10. Bsta Ok Lng senio an parusa.. 1-6 years s bilangguan at mwa2lan k ng karapatang bumoto s 2016.. hehe!

Anu tsong, Bad trip kb? Kng keLan hoLiday sKa p nGkaroon ng Liquor Ban.
S mGa ngba2Lak pRn uMinom ng aLak s 9-10 Goodluck nLng! :)